Point of Sale (POS)

A versatile and functionally powerful electronic Point of Sales (ePOS) system that may be used on any touchscreen based Windows hardware. Touché POS is designed for rapid order entry, kitchen coordination, accounting and settlements. It compares well with best-of-breed POS systems and offers all advanced features such as course-wise & cover-wise order taking, a-la-carté & carté menus, etc. Touché POS is very easy to configure / re-configure and easy-to-learn. In addition, Touché POS offers the most comprehensive and useful set of operational and analytical reports.
If you assess Touché POS, you are bound to choose it for your F&B business. If you have used Touché POS, you will never use any other ePOS. Touché POS database can be hosted in the cloud and accessed using broadband internet.

Mobile POS

Android Touché inherits all the features and strengths of Touché POS, but, is intended for use on cost-effective Android hardware. Android Touché reduces table turnaround time by allowing table side order taking & instant printing of KOTs, and by allowing select settlement modes, also table side. Android Touché may be used - connected with a local Touché server in the outlet, over wi-fi, or with a remote Touché server- over broadband Internet.
Android Touché is the key to serving more guests on busy days, increasing revenues and hence achieving better profits.

Mobile Dashboard

A free add-in offered with Touché POS and Android Touché to enable owners and managers to view an operational flash for the day. The application works in most mobile web browsers.
An exciting way to stay informed about outlet operations, even when away from the outlet, without being dependent on outlet staff.

Mobile Reporting

A free application available with Touché POS and Android Touché that allows owners and managers to request operational and analytical reports. As .pdf documents, by sending a text or email message to their Touché Server.
Another exciting way to stay informed and take decisions, while on the move.

Central Configuration
Management

Used by F&B outlet chains, this module of Touché Central is used to configure Touché POS & Android Touché and to thereafter make necessary amendments to menus, prices, taxes, promotions, etc. from time-to-time and centrally. Set-up and changes to the set-up can be ‘pushed’ from the head office or can be ‘pulled’ by the outlet, depending on configuration.
This module of Touché Central is vital to achieve chain wide standardization and efficiency.

Central Reporting

A module to enable those at the headquarters of an F&B chain to view operational and analytical reports, per outlet, per group of outlets and for all outlets, in a consolidated or comparative view. The reports database can also be exported, by those qualified to do so, to Business Intelligence and other analytical tools for further ‘slicing’ and ‘dicing’.
The Touché Central Reporting Module is an indispensable tool for F&B chains that use Touché POS and Android Touché. It is critical for chain wide report consolidation and analytics.

Repeat Diner
Profiles

A database of diners that could be used to record repeat diners and/or members of a dining program. The database is key to CRM. It may be used as a list for targeted marketing communications. It is even more useful as a repository of guest specific preferences so that services can be customized. Finally, Touché Profiler provides valuable insight into customer specific spend patterns and may be used to ‘mine’ correlations between guest profile and their spending.

Loyalty Accounting

Touché Loyalty is a custom module that is added in to Touché Profiler for customers who wish to have a Loyalty Program. Loyalty Programs vary from user to user in terms of how they credit the account holder and how redemptions are done. To accommodate such user specific needs, Prologic First customises Touché Loyalty to each customer.
Customisation includes computation of Loyalty Earnings & Redemption, Account Statements, generation of Accounting Journals and selected reports.
Touché Loyalty in conjunction with Touché Profiler and a 3rd party bulk mailing service, is a complete CRM solution for F&B businesses.

Cashless / Stored
Value Operations

Typically used in food courts, Touché Stored Value is an application that enables cashless operations. Guests at a food court may pre-pay to receive a stored value card of similar value and then use these cards to pay for purchase of F&B items in the food court. Much like Debit Cards, the ability to pay ends when the value stored in the card is depleted. The balance on the card may be supplemented through a top-up operation or may be cashed out.
Cashless operations are known to drive additional customer spending and, hence, improve revenues of a food court. They also protect against inadvertent or deliberate revenue leakages.

Customer / POP
Promotions Display

Commonly used at fast food counters for promotional purposes, the dual display is a second display attached to the ePOS. Most often, this second display is used to cross promote other outlets of the chain, new menu items, announce promotions, etc. Where used, they also double up as an alternative to the traditional poll display used by QSRs to display the order being entered or the total of a guest check.

Kitchen Display
System (KDS)

A more practical and widely used alternative to the KOT printer, in fast food outlets. The KDS is an interactive software for use by chefs to view orders and mark updates till the order is ready and collected. The KDS software requires intelligent interactive hardware that can withstand the high temperatures and greasy environment of a kitchen.

Table Reservations

Software that is likely to be used by busy seated dining outlets to reduce wait queues and to manage tables more efficiently. Using the software, outlets can manage bookings such that they even the load through meal periods and optimise the covers they serve. Improving per seat, per meal period revenue. When booking requests exceed table availability, outlets are able to manage wait queues to reduce frustration and unhappiness amongst their guests. Using Touché Open Interfaces, Touché Table Reservations also receives reservations from the restaurant’s own web site and 3rd party table booking channels to consolidate all bookings into one diary for use by the outlet host/hostess, for seating at the mealtime.

3rd Party Interfaces

Prologic First understands that no business exists in isolation and no single software can cater for all the needs of the business. Accordingly, Touché is designed to co-work with other systems. Touché offers and range of web services that can be used to interface diverse applications with it. Some examples of functions provided include – create/modify/cancel table reservations, create a new check, add items to an open check, etc.

Events & Catering /
Banquets

Touché Events & Catering is a unique web-based software that enables event venues to manage their entire workflow, from customer enquiries, to bookings, planning functions, operations, invoicing, and finally, reporting and sales analytics. It is a comprehensive, current-technology solution for independent event venues, as well as chains. Key product features include a multi-property bookings diary, snapshot of availability, availability displayed on own website, multi-event bookings, detailed client database, packaged or customised F&B menus, operations & task management, pricing with margin analysis, minimum keystrokes bookings, minimal training required, comprehensive reporting and many more.

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Home Delivery
Call Centre

Useful for home delivery chains with multiple points of food preparation & delivery. Order maybe taken at a single call centre and may be distributed to the nearest kitchen for preparation & delivery. Integrated with Google Maps for visualization of delivery address vis-à-vis kitchen(s). Auto-default of nearest kitchen with option to assign alternate. Delivery address look up from Repeat Diner Profiler for customers who have ordered previously. Tracking of delivery status to be able to respond to customer queries. Delivery statistics reporting.

Big Data Analytics

The first available analytics application for the food & beverage sector, that includes ‘big data’ dimensions such as weather & events. Unique and never-before flexibility to analyse trends, dashboard key metrics and trace temporal changes. A hosted service that truly delivers return on investment.