Touché is a versatile software system for independent and chain food & beverage service operations.
Its modules can be configured to meet the specific requirements of different sub-segments of the F&B business. Since introduction at the start of this millennium, Touché has been implemented at over 1000 sites in 30 countries.
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FASTER TABLE
TURNAROUND
Table side order entry, into mobile devices, reduces the time lapse between orders and instruction to the bar & kitchen to commence preparation. Similarly, table side check settlements reduces the delay in vacating a table to serve the next customer....
Read MoreANYWHERE, ANYTIME REPORTING
Even from home or while travelling, business owners and managers can view operational and analytical reports, on demand as .pdf reports or on mobile devices. Touché provides a rich array of reports that aid...
Read MoreSOLUTIONS
FOR ALL
Touché offers software modules for all shades of F&B business. For example, a frequent diner profiler for CRM in fine dining restaurants. Stored value application for cashless operations in food courts...
Read MoreINTEGRATED
SOFTWARE
All in-house systems required for an F&B business are available in Touché, as software modules. Modules are tightly integrated so that business owners and managers do not need to fret about harmony...
Read MoreTouché modules can be configured to meet the needs of nearly all F&B businesses.
SEATED
DINING
Revenue optimisation through advance table reservations, database marketing and faster table turnaround. Desktop or mobile POS/ePOS. Personalized services based on repeat diner preferences database. Pre-set carté or a-la-carté menus.
DEMOMEMBERSHIP
CLUB
Web based independent or multi-unit club membership accounting. Applicants, members and dependents database. Membership types and opt-in packages. Access controls. SMS and email integration. Periodic membership, package and consumption/services billing, accounting and settlements. Extensive analytics.
DEMOTAKE AWAY
New orders can be assigned to hot keys to keep them open while the order is being prepared and packed. Up to five checks can be concurrently open. When ready for delivery, the check can be recalled by touching a single hot key. Payment is accepted and the check is closed, quickly. Touché makes Take Away operations very efficient. Improving guest service and revenues.
DEMOHOME
DELIVERY
In-outlet order taking or central order taking for multi-outlet operations. Repeat diner database to speed up order taking. Suggestive selling from order history and upselling of combos. Order tracking for communication to customers.
DEMOHOTEL
Touché is integrated with Prologic First’s WISH PMS and with other PMS that comply with what is widely known as FIAS interface standard. Table side order taking, using the Android version of Touché will make Coffee Shops, bars and busy seated dining outlets in the hotel more efficient, resulting in higher F&B revenues through faster table turnaround. Touché offers advanced features like cover wise order taking, course wise order taking and repeat diner profile look up for fine dining outlets in the hotel. The repeat diner Profiler is also used to personalize in-room dining operations.
DEMOFOOD COURT
All features of QSR operations in a multi-outlet environment. Option for cashless operations by use of purpose-issued debit cards. Separate sales accounting and analytics per outlet. Also provides consolidated reporting.
DEMOFAST FOOD
Quick Service (QSR)
Fast order taking and settlement. Kitchen coordination using Kitchen Display System (KDS). Loyalty accounting to encourage repeat visits. Point-of-purchase promotions with Dual Display POS. Regular items or combos.
DEMOINSTITUTIONAL
CATERING
Central warehousing and kitchen operations. Production planning based on requisitions from or regular needs of units. Purchase and consumption control. Spoilage and cost monitoring. Transfer of goods to units and their accounting.
DEMOEVENTS
BOOKING& ACCOUNTING
Web based multi-site, multi-venue availability diary. Single or multi-event bookings with tentative, on-option, confirmed or guaranteed status. Menu planning and event contracting workflow. Function prospectus and event planning. Event billing and settlement through POS. Rich reporting and analytics.
DEMOfrom our extensive range of
products best suited to your needs
- Point of Sale (POS)
- Mobile POS
- Mobile Dashboard
- Mobile Reporting
- Repeat Diner Profiles
- Loyalty Accounting
- Cashless / Stored Value Operations
- Customer / POP Promotions Display
- Kitchen Display System (KDS)
- Table Reservations
- Events & Catering / Banquets
- Home Delivery Call Centre
- Big Data Analytics
- Central Configuration Management
- Central Reporting
- 3rd Party Interfaces
Point of Sale (POS)
A versatile and functionally powerful electronic Point of Sales (ePOS) system that may be used on any touchscreen based Windows hardware. Touché POS is designed for rapid order entry, kitchen coordination, accounting and settlements. It compares well with best-of-breed POS systems and offers all advanced features such as course-wise & cover-wise order taking, a-la-carté & carté menus, etc. Touché POS is very easy to configure / re-configure and easy-to-learn. In addition, Touché POS offers the most comprehensive and useful set of operational and analytical reports.
If you assess Touché POS, you are bound to choose it for your F&B business. If you have used Touché POS, you will never use any other ePOS. Touché POS database can be hosted in the cloud and accessed using broadband internet.
Mobile POS
Android Touché inherits all the features and strengths of Touché POS, but, is intended for use on cost-effective Android hardware. Android Touché reduces table turnaround time by allowing table side order taking & instant printing of KOTs, and by allowing select settlement modes, also table side. Android Touché may be used - connected with a local Touché server in the outlet, over wi-fi, or with a remote Touché server- over broadband Internet.
Android Touché is the key to serving more guests on busy days, increasing revenues and hence achieving better profits.
Mobile Dashboard
A free add-in offered with Touché POS and Android Touché to enable owners and managers to view an operational flash for the day. The application works in most mobile web browsers.
An exciting way to stay informed about outlet operations, even when away from the outlet, without being dependent on outlet staff.
Mobile Reporting
A free application available with Touché POS and Android Touché that allows owners and managers to request operational and analytical reports. As .pdf documents, by sending a text or email message to their Touché Server.
Another exciting way to stay informed and take decisions, while on the move.
Central Configuration
Management
Used by F&B outlet chains, this module of Touché Central is used to configure Touché POS & Android Touché and to thereafter make necessary amendments to menus, prices, taxes, promotions, etc. from time-to-time and centrally. Set-up and changes to the set-up can be ‘pushed’ from the head office or can be ‘pulled’ by the outlet, depending on configuration.
This module of Touché Central is vital to achieve chain wide standardization and efficiency.
Central Reporting
A module to enable those at the headquarters of an F&B chain to view operational and analytical reports, per outlet, per group of outlets and for all outlets, in a consolidated or comparative view. The reports database can also be exported, by those qualified to do so, to Business Intelligence and other analytical tools for further ‘slicing’ and ‘dicing’.
The Touché Central Reporting Module is an indispensable tool for F&B chains that use Touché POS and Android Touché. It is critical for chain wide report consolidation and analytics.
Repeat Diner
Profiles
A database of diners that could be used to record repeat diners and/or members of a dining program. The database is key to CRM. It may be used as a list for targeted marketing communications. It is even more useful as a repository of guest specific preferences so that services can be customized. Finally, Touché Profiler provides valuable insight into customer specific spend patterns and may be used to ‘mine’ correlations between guest profile and their spending.
Loyalty Accounting
Touché Loyalty is a custom module that is added in to Touché Profiler for customers who wish to have a Loyalty Program. Loyalty Programs vary from user to user in terms of how they credit the account holder and how redemptions are done. To accommodate such user specific needs, Prologic First customises Touché Loyalty to each customer.
Customisation includes computation of Loyalty Earnings & Redemption, Account Statements, generation of Accounting Journals and selected reports.
Touché Loyalty in conjunction with Touché Profiler and a 3rd party bulk mailing service, is a complete CRM solution for F&B businesses.
Cashless / Stored
Value Operations
Typically used in food courts, Touché Stored Value is an application that enables cashless operations. Guests at a food court may pre-pay to receive a stored value card of similar value and then use these cards to pay for purchase of F&B items in the food court. Much like Debit Cards, the ability to pay ends when the value stored in the card is depleted. The balance on the card may be supplemented through a top-up operation or may be cashed out.
Cashless operations are known to drive additional customer spending and, hence, improve revenues of a food court. They also protect against inadvertent or deliberate revenue leakages.
Customer / POP
Promotions Display
Commonly used at fast food counters for promotional purposes, the dual display is a second display attached to the ePOS. Most often, this second display is used to cross promote other outlets of the chain, new menu items, announce promotions, etc. Where used, they also double up as an alternative to the traditional poll display used by QSRs to display the order being entered or the total of a guest check.
Kitchen Display
System (KDS)
A more practical and widely used alternative to the KOT printer, in fast food outlets. The KDS is an interactive software for use by chefs to view orders and mark updates till the order is ready and collected. The KDS software requires intelligent interactive hardware that can withstand the high temperatures and greasy environment of a kitchen.
Table Reservations
Software that is likely to be used by busy seated dining outlets to reduce wait queues and to manage tables more efficiently. Using the software, outlets can manage bookings such that they even the load through meal periods and optimise the covers they serve. Improving per seat, per meal period revenue. When booking requests exceed table availability, outlets are able to manage wait queues to reduce frustration and unhappiness amongst their guests. Using Touché Open Interfaces, Touché Table Reservations also receives reservations from the restaurant’s own web site and 3rd party table booking channels to consolidate all bookings into one diary for use by the outlet host/hostess, for seating at the mealtime.
3rd Party Interfaces
Prologic First understands that no business exists in isolation and no single software can cater for all the needs of the business. Accordingly, Touché is designed to co-work with other systems. Touché offers and range of web services that can be used to interface diverse applications with it. Some examples of functions provided include – create/modify/cancel table reservations, create a new check, add items to an open check, etc.
Events & Catering /
Banquets
Touché Events & Catering is a unique web-based software that enables event venues to manage their entire workflow, from customer enquiries, to bookings, planning functions, operations, invoicing, and finally, reporting and sales analytics. It is a comprehensive, current-technology solution for independent event venues, as well as chains. Key product features include a multi-property bookings diary, snapshot of availability, availability displayed on own website, multi-event bookings, detailed client database, packaged or customised F&B menus, operations & task management, pricing with margin analysis, minimum keystrokes bookings, minimal training required, comprehensive reporting and many more.
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Home Delivery
Call Centre
Useful for home delivery chains with multiple points of food preparation & delivery. Order maybe taken at a single call centre and may be distributed to the nearest kitchen for preparation & delivery. Integrated with Google Maps for visualization of delivery address vis-à-vis kitchen(s). Auto-default of nearest kitchen with option to assign alternate. Delivery address look up from Repeat Diner Profiler for customers who have ordered previously. Tracking of delivery status to be able to respond to customer queries. Delivery statistics reporting.
Big Data Analytics
The first available analytics application for the food & beverage sector, that includes ‘big data’ dimensions such as weather & events. Unique and never-before flexibility to analyse trends, dashboard key metrics and trace temporal changes. A hosted service that truly delivers return on investment.
If you assess Touché POS, you are bound to choose it for your F&B business. If you have used Touché POS, you will never use any other ePOS. Touché POS database can be hosted in the cloud and accessed using broadband internet.
Android Touché is the key to serving more guests on busy days, increasing revenues and hence achieving better profits.
Another exciting way to stay informed and take decisions, while on the move.
Customisation includes computation of Loyalty Earnings & Redemption, Account Statements, generation of Accounting Journals and selected reports.
Touché Loyalty in conjunction with Touché Profiler and a 3rd party bulk mailing service, is a complete CRM solution for F&B businesses.
Cashless operations are known to drive additional customer spending and, hence, improve revenues of a food court. They also protect against inadvertent or deliberate revenue leakages.
POP Promotions Display
(KDS)
at the meal time.
Banquets
This module of Touché Central is vital to achieve chain wide standardization and efficiency.
The Touché Central Reporting Module is an indispensable tool for F&B chains that use Touché POS and Android Touché. It is critical for chain wide report consolidation and analytics.
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